 |
|
 |
|
| Welcome
to the BBC Bristol Online F.A.Q. - or frequently asked questions.
If you have never seen an F.A.Q. before, it is a list of
the most asked questions we get in our e-mail inbox. Before
you send us an e-mail, check this list - you may find the answer
more quickly! |
|
|
|
|
| Why
do you only cover Bristol, and not the whole of the West like
they do on TV? |
BBC Bristol Online was the first of the new BBC where you live sites
launched outside of London.
All of the new sites have been dedicated to smaller areas than their
television counterparts to help give a more local and unique service.
BBC Bristol Online covers the city of Bristol, and the surrounding
area.
We do not cover Wiltshire, Gloucestershire or Somerset - they will
hopefully get their own sites soon.
| Why
don't you stream BBC Radio Bristol? |
Unfortunately streaming radio is very expensive. We have no current
plans to add streaming, but this might change. Watch this space!
In the meantime, you can listen to a selection of programmes from
the station on-demand. Click
here for the full list, including Morning West, John Turner and
Twentyman Talks Back.
| Why
is the BBC Radio Bristol news/sport/programme audio out-of-date? |
We have a fantastic automated machine that records all of our on-demand
Radio Bristol output. As with all machines, they tend to be a little
fickle. If a bulletins is more than 12 hours out-of-date then it is
likely our machine has decided it would like a holiday, and will update
no more.
If this happens, pop us an e-mail at bristol@bbc.co.uk,
and we will go and politely ask it if it wouldn't mind updating again!
| Why
can't I listen to Bristol City/Bristol Rovers games on your
site? |
Because of copyright reasons we are unable to broadcast live commentary
on the internet - we do not hold the rights for this. You can listen
to Bristol City games on their website, which is www.bcfc.co.uk.
| Why
can I not listen to programmes using Windows Media Player? |
We currently do not support WMP on this site. You can download and
use the basic version of Real Player from the www.real.com site -
just make sure you follow the links for the basic player, and you
won't pay a penny.
For more help with Real Audio, please visit the BBC's
main help site.
| Where
do I apply for Star For A Night? |
The most popular question in BBC Bristol Online's inbox! You will
need to contact BBC Information on 08700 010 0222.
| Why
is my picture bad / When are they going to upgrade the digital
transmitter at Mendip? |
For any technical queries, you'll need to call reception advice on
0870 010 0123.
If there is any major transmitter work we will try and indicate it
on BBC Bristol Online. It will also be on the BBC
Information pages
| Can
I write an article for the site? |
Of course! We already
have lots of people writing for the Downs League site, and we always
welcome your contribution. Make sure you e-mail us first on bristol@bbc.co.uk
with your idea. We can't guarantee that we will publish everything
submitted - so make sure you get in touch first.
| Can
I use a picture of yours on my website? |
Everything on BBC Online is subject to copyright laws, so you can't
use anything without asking first! There is a full list of the BBC's
terms and conditions here.
| Your
travel page isn't updating! |
Have you tried pressing F5 (on Internet Explorer) or hitting refresh
in Netscape? The page updates around every five minutes if there is
new information.
| When
are football reports updated / When are Downs League results
and tables updated? |
We update league football
results (Rovers and City) after the games on Saturdays and midweek
games.
Downs Football results are updated the Monday after weekend games,
or the day after midweek fixtures.
| Why
don't you put a webcam... |
Currently we only have the capacity for a few webcams. We have a few
more planned and in the pipeline - so watch this space!
| My
question hasn't been answered! Help! |
Head to our feedback form,
and e-mail us. We try to reply as soon as we can. You never know,
if we like the question enough we may even add it to the FAQ list!
You might like to check through the main BBC FAQ
list, if your question is more general. |
|
Motorway
gridlock special
The
inside scoop