bbclearningenglish.com | English at Work2013-12-24T11:51:17+00:00bbclearningenglish.comlearningenglish@bbc.co.ukhttp://www.bbc.co.uk/worldservice/learningenglish/images/f/bbclearningenglish_180x80.gifCopyright British Broadcasting Corporation 2013tag:www.bbc.co.uk,2013-11-27:2855325728553257Christmas special2013-12-23T16:04:04+00:002013-11-27T12:32:54+00:00It's Christmas and the team at Tip Top Trading have been invited to the Plastic Retailers' Christmas Ball, but because the team aren't getting their end-of-year bonus, no one feels like celebrating. English at Work: 25 December 2013tag:www.bbc.co.uk,2013-09-03:2683906226839062Episode 66: The wedding day2013-09-13T09:43:35+00:002013-09-03T13:49:58+00:00The day has finally come - Tom and Anna are getting married. But will Anna remember what to say? English at Work: 13 September 2013tag:www.bbc.co.uk,2013-09-03:2683881926838819Episode 65: Last call for Tom2013-09-12T11:05:46+00:002013-09-03T13:41:57+00:00Anna has realised that Tom is really the man for her. Now she has to find him. English at Work: 12 September 2013tag:www.bbc.co.uk,2013-09-03:2683499526834995Episode 64: Something's missing2013-09-11T12:04:32+00:002013-09-03T11:35:18+00:00Things are a bit strange after Tom walked out. What's on Anna's mind? English at Work: 11 September 2013tag:www.bbc.co.uk,2013-09-03:2683461826834618Episode 63: Tom's tantrum2013-09-10T08:09:12+00:002013-09-03T11:25:59+00:00There's confusion at the offices of Tip Top Trading. What did Anna really mean? English at Work: 10 September 2013tag:www.bbc.co.uk,2013-09-03:2683420626834206Episode 62: Anna's decision2013-09-09T10:34:46+00:002013-09-03T11:17:01+00:00English at Work is back for one week only! What is Anna going to say? English at Work: 9 September 2013tag:www.bbc.co.uk,2013-03-21:2365904123659041Episode 61: Decision time2013-04-10T10:24:57+00:002013-03-21T12:59:51+00:00In the final episode of English at Work, Anna has some important decisions to make. What will she do? English at Work: 10 April 2013tag:www.bbc.co.uk,2013-03-26:2374029423740294Episode 60: Stepping aside2013-04-03T12:47:54+00:002013-03-26T10:41:45+00:00It's time for Paul to hand out some harsh words but he's about to hear some words he won't like. English at Work: 3 April 2013tag:www.bbc.co.uk,2013-03-19:2362333323623333Episode 59: The show must go on2013-03-27T13:05:43+00:002013-03-19T17:29:56+00:00Will Anna save the day at the big product launch? English at Work: 27 March 2013tag:www.bbc.co.uk,2013-03-12:2349339123493391Episode 58: Pulling out the stops2013-03-20T11:13:25+00:002013-03-12T17:18:47+00:00One of Tip Top Trading clients is not happy about how slowly the team are processing the order. Can Anna act quickly to get everything done? English at Work: 20 March 2013tag:www.bbc.co.uk,2013-03-06:2337139123371391Episode 57: Room with a view2013-03-13T12:03:54+00:002013-03-06T11:26:19+00:00Tom forgot to tell Anna about a product launch on Friday and now she has to find a venue for this event at short notice. The problem is she doesn't know how to do it! English at Work: 13 March 2013tag:www.bbc.co.uk,2013-03-06:2336681523366815Episode 56: Pushed to the limits2013-03-06T11:58:39+00:002013-03-06T08:51:28+00:00Anna is very busy and has to decide on her priorities. And Tom and Denise are arguing about pens! What will Paul do about it? English at Work: 6 March 2013tag:www.bbc.co.uk,2013-02-20:2309570123095701Episode 55: To show you the ropes2013-02-27T12:56:01+00:002013-02-20T12:40:00+00:00Denise has returned to work, but now she wants to learn how to be a Sales Executive. Who is going to show her what to do? Find out more in this programme. English at Work: 27 February 2013tag:www.bbc.co.uk,2013-02-13:2295784322957843Episode 54: Eating humble pie2013-02-20T13:11:49+00:002013-02-13T11:18:28+00:00Now Denise has left the company, there is chaos at the offices of Tip Top Trading. What can be done to make things better? English at Work: 20 February 2013 tag:www.bbc.co.uk,2013-02-06:2281296122812961Episode 53: Help! We need somebody2013-02-13T11:20:46+00:002013-02-06T11:29:07+00:00Denise left just at a time when things are getting busy. How is everyone going to cope? Find out more in this programme. English at Work: 13 February 2013tag:www.bbc.co.uk,2013-01-30:2267041522670415Episode 52: So long Denise!2013-02-06T12:01:39+00:002013-01-30T10:32:17+00:00It's Denise's last day today. It's an emotional day for Denise, but Anna has been really useful with her career advice. What was Anna's advice to Denise? English at Work: 6 February 2013tag:www.bbc.co.uk,2013-01-23:2251868422518684Episode 51: Taking shape2013-01-30T12:19:22+00:002013-01-23T10:23:44+00:00Denise lost her job last week. Tom and Anna are now worried they are going to get the same news. Find out more in this programme. English at Work: 30 January 2013tag:www.bbc.co.uk,2013-01-15:2235189422351894Episode 50: Reality bites2013-01-23T11:06:49+00:002013-01-15T11:59:18+00:00Bad news hits the team at Tip Top Trading today. Learn how to talk about losing your job in the programme. English at Work: 23 January 2013tag:www.bbc.co.uk,2013-01-09:2224155222241552Episode 49: Award winning!2013-01-16T12:00:29+00:002013-01-09T15:09:49+00:00Paul has some bad news to share with the team. But first, will they win the Plastic Innovation of the Year award? English at Work: 16 January 2013tag:www.bbc.co.uk,2013-01-07:2219467322194673Episode 48: Face-to-face2013-01-09T11:23:58+00:002013-01-07T15:08:05+00:00Anna and the team are networking at a conference. But Paul is more worried about what his boss Mr Socrates is going to say. English at Work: 9 January 2013tag:www.bbc.co.uk,2012-12-20:2185833221858332Episode 47: Talking sense2013-01-02T14:43:12+00:002012-12-20T10:19:40+00:00Anna is acting up as boss because Paul had an accident with a biscuit! But she and Tom are in a panic after finding a note in Paul's diary that could mean bad news for the company. English at Work: 2 January 2013tag:www.bbc.co.uk,2012-12-19:2184543921845439Episode 46: Acting up2012-12-20T14:29:37+00:002012-12-19T15:52:48+00:00Anna's been made the boss while Paul is off sick. How will she manage? English at Work: 26 December 2012tag:www.bbc.co.uk,2012-12-12:2170210221702102Episode 45: The Plastic Aubergine2012-12-19T12:13:25+00:002012-12-12T15:15:58+00:00Anna has to make a very quick 'elevator pitch' to her boss Paul about her idea for a plastic vegetable. How will she get on? English at Work: 19 December 2012tag:www.bbc.co.uk,2012-12-05:2155084821550848Episode 44: Computer Crisis2012-12-12T12:42:24+00:002012-12-05T11:43:48+00:00There's computer trouble at the office and everyone's work seems to have disappeared. This is serious. So who can sort it out? English at Work: 12 December 2012tag:www.bbc.co.uk,2012-11-28:2140746921407469Episode 43: Doing your homework2012-12-05T12:44:52+00:002012-11-28T13:13:31+00:00Anna came up with an idea for a new plastic vegetable but now she needs to research it before she has to pitch it to the boss. Find out more in English at Work. English at Work: 5 December 2012tag:www.bbc.co.uk,2012-11-21:2126165021261650Episode 42: The dinner date2012-11-28T10:30:33+00:002012-11-21T12:31:28+00:00Anna and Tom are finally on their dinner date. Tom might still have romance on his mind but what is Anna thinking about? Find out more in English at Work. English at Work: 28 November 2012tag:www.bbc.co.uk,2012-11-13:2109570221095702Episode 41: Doing it by the book2012-11-21T13:21:51+00:002012-11-13T13:09:11+00:00Tom tripped over trying to catch a mouse. Can Anna help soothe his pain? Find out more in English at Work. English at Work: 21 November 2012tag:www.bbc.co.uk,2012-11-09:2101955921019559Episode 40: The Appraisal2012-11-14T14:19:12+00:002012-11-09T10:33:58+00:00It's appraisal time! What will Paul say about Anna's work? Find out more in English at Work. English at Work: 14 November 2012tag:www.bbc.co.uk,2012-10-31:2084475020844750Episode 39: A step too far2012-11-07T10:46:45+00:002012-10-31T16:44:48+00:00It's time to give Rachel a warning but who is going to do it and what will they say? Find out more in English at Work. English at Work: 7 November 2012tag:www.bbc.co.uk,2012-10-17:2056385520563855Episode 38: Oranges and Lemons2012-10-31T11:46:33+00:002012-10-17T14:08:19+00:00Anna is finding it hard to work with new employee Rachel, who's making some big mistakes. What can Anna do before Rachel goes too far? English at Work: 31 October 2012tag:www.bbc.co.uk,2012-10-17:2056008520560085Episode 37: Rachel the rabbit!2012-10-24T10:43:53+00:002012-10-17T11:30:23+00:00Anna is finding Rachel very difficult to work with. What will she do? English at Work: 24 October 2012tag:www.bbc.co.uk,2012-10-10:2042757620427576Episode 36: The power struggle2012-10-17T09:36:41+00:002012-10-10T14:17:10+00:00Anna's in for a surprise. A new member of staff has turned up. Could this be the beginning of a beautiful working relationship? English at Work: 17 October 2012tag:www.bbc.co.uk,2012-10-03:2029669120296691Episode 35: Lost in France2012-10-10T11:41:57+00:002012-10-03T14:52:03+00:00Anna and Tom are in trouble. After a business meeting in France their flight has been cancelled! What are they going to do? English at Work: 10 October 2012tag:www.bbc.co.uk,2012-09-26:2015688320156883Episode 34: The Business Trip2012-10-03T07:48:59+00:002012-09-26T12:45:16+00:00Anna and Tom are on a very important business trip to try and sign a deal to sell their plastic fruit to a company in France. English at Work: 3 October 2012tag:www.bbc.co.uk,2012-09-19:2000318020003180Episode 33: Prepare for take off2012-09-26T11:39:20+00:002012-09-19T09:41:32+00:00Paul, the boss, is sending Anna and Tom on a business trip to France. But has Tom got more than business on his mind? English at Work: 26 September 2012tag:www.bbc.co.uk,2012-09-12:1986272819862728Episode 32: The deal is off2012-09-19T14:40:23+00:002012-09-12T10:54:42+00:00Anna negotiated a deal with a client in France but now they claim they've been ripped off! What will Anna do now? English at Work: 19 September 2012tag:www.bbc.co.uk,2012-09-05:1972832519728325Episode 31: Sign on the dotted line2012-09-12T11:59:52+00:002012-09-05T15:24:36+00:00It's time for Anna to develop Tip Top Trading's European marketing strategy but where should she begin? English at Work: 12 September 2012tag:www.bbc.co.uk,2012-08-29:1958690719586907Episode 30: Two heads are better than one!2012-09-05T11:13:08+00:002012-08-29T15:19:18+00:00A French company is about to place an order which could save Tip Top Trading from closure - but Anna needs some help to negotiate the deal. English at Work: 5 September 2012tag:www.bbc.co.uk,2012-08-22:1944691219446912Episode 29: Putting the feelers out2012-08-29T10:23:13+00:002012-08-22T14:29:33+00:00Paul wants the team to make some cold calls to find out potential buyers but this is a new challenge for Anna. English at Work: 29 August 2012tag:www.bbc.co.uk,2012-08-15:1930792019307920Episode 28: Home truths2012-08-23T10:49:07+00:002012-08-15T11:26:33+00:00Mr Socrates has announced a new strategy to sell plastic fruit to Europe. He also ends up in a pub and has too much to drink. English at Work: Episode 28: Home truths. 22 August 2012 tag:www.bbc.co.uk,2012-08-08:1915271119152711Episode 27: Getting down to business2012-08-15T16:15:19+00:002012-08-08T10:54:20+00:00It’s the big day and Mr Socrates is about to arrive at the offices of Tip Top Trading to talk to the team officially. What is on the agenda? What is he going to say? English at Work: Episode 27: Getting down to business. 15 August 2012 tag:www.bbc.co.uk,2012-07-31:1896009818960098Episode 26: You cannot be serious!2012-08-08T08:06:31+00:002012-07-31T13:36:00+00:00Mr Socrates, the big boss from America, is in town and he's not happy with the hotel room Anna has booked for him. English at Work: Episode 26: You cannot be serious! 8 August 2012 tag:www.bbc.co.uk,2012-07-26:1884718918847189Episode 25: The big cheese2012-08-01T11:54:59+00:002012-07-26T15:01:24+00:00The big boss from America, Mr Socrates, arrives. Anna finds out how fussy he is when she books his hotel room. English at Work: Episode 25: The big cheese: 1 August 2012 tag:www.bbc.co.uk,2012-07-18:1867436018674360Episode 24: No smoke without fire2012-07-25T09:27:18+00:002012-07-18T15:37:16+00:00Anna has to take charge following a fire alarm. Is this a real fire emergency or just a drill? English at Work: 25 July 2012 tag:www.bbc.co.uk,2012-07-17:1865006718650067Episode 23: Risky business2012-07-18T10:10:05+00:002012-07-17T15:48:54+00:00Paul, the boss, mistakenly thinks Anna’s been smoking on company premises and she has to explain herself. English at Work: 18 July 2012 tag:www.bbc.co.uk,2012-07-09:1848763918487639Episode 22: The smoker2012-07-10T13:03:00+00:002012-07-09T16:22:26+00:00Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management. She’s worried he might bite her head off! But when she gets there she’s surprised to see him doing something dangerous and illegal. English at Work: 11 July 2012 tag:www.bbc.co.uk,2012-07-02:1833111818331118Episode 21: Don't panic2012-07-04T10:04:12+00:002012-07-02T09:10:55+00:00Anna is going to lead the company's new stock management system for the new laser-curved fruit, but is worried about what to do and must learn how to ask for help. English at Work: 4 July 2012tag:www.bbc.co.uk,2012-06-26:1821913718219137Episode 20: Team meeting2012-06-27T15:10:00+00:002012-06-26T16:09:12+00:00Paul is running late for a meeting and he's asked Anna to take charge. English at Work: 27 June 2012tag:www.bbc.co.uk,2012-06-18:1803761318037613Episode 19: The open window2012-06-19T13:04:57+00:002012-06-18T12:15:27+00:00Paul, the boss, leaves a message wanting ideas for a new marketing strategy. Anna gets straight down to work, but when Paul turns up Tom gets all the credit. English at Work: 20 June 2012tag:www.bbc.co.uk,2012-06-11:1788455817884558Episode 18: The email2012-06-12T11:14:16+00:002012-06-11T16:04:35+00:00Anna's been trying to sort out the order of Imperial Lemons for Mr Lime. She sends an email but her choice of text-speak isn't appropriate. English at Work: 13 June 2012tag:www.bbc.co.uk,2012-06-06:1778147217781472Episode 17: How to place an order2012-06-06T16:48:27+00:002012-06-06T13:50:18+00:00Anna orders luxury Imperial Lemon boxes for her client, Mr Lime. Now she needs to emailhim - but what should she say? English at Work: 06 June 2012tag:www.bbc.co.uk,2012-05-29:1760947317609473Episode 16: Politely refusing2012-05-30T09:37:06+00:002012-05-29T10:08:16+00:00Anna and Denise are flapping following the call from Mr Lime asking Anna out to lunch. She wants to say no, but doesn’t want to sound rude. English at Work: 30 May 2012tag:www.bbc.co.uk,2012-05-21:1744775817447758Episode 15: Improving your telephone manner2012-05-21T16:12:55+00:002012-05-21T11:01:52+00:00Anna has been told to improve her telephone manner and welcomes some friendly and useful advice from Denise. English at Work: 23 May 2012tag:www.bbc.co.uk,2012-05-16:1735819317358193Episode 14: Telephone tell-tale2012-05-16T16:53:11+00:002012-05-16T16:16:14+00:00Anna really needs to work on her telephone manner! But help is on hand from an unexpected person... English at Work: 16 May 2012tag:www.bbc.co.uk,2012-05-09:1721472917214729Episode 13: The Imperial Lemon2012-05-09T17:39:06+00:002012-05-09T16:54:36+00:00It's all going wrong in Anna's big presentation to Citrus Ventures! Can she do her presentation without her slides? English at Work: 9 May 2012tag:www.bbc.co.uk,2012-05-02:1707274517072745Episode 12: The big day2012-05-02T14:35:56+00:002012-05-02T13:35:31+00:00It’s the big day for Anna as she is about to present Tip Top Trading’s new Imperial Lemon to Mr Lime at Citrus Ventures. English at Work: 2 May 2012tag:www.bbc.co.uk,2012-04-20:1684029416840294Episode 11: Overtime2012-04-20T15:25:32+00:002012-04-20T12:54:42+00:00Anna is burning the candle at both ends – in other words she’s working from early until late preparing for the launch of their latest product – the Imperial Lemon. English at Work: 25 April 2012tag:www.bbc.co.uk,2012-04-18:1678775116787751Episode 10: The brainstorm2012-04-18T11:14:46+00:002012-04-18T09:23:49+00:00The team at Tip Top trading is hard at work preparing for the launch and presentation of their latest product. Anna’s ideas are met with some negative comments. English at Work: 18 April 2012tag:www.bbc.co.uk,2012-04-11:1665772516657725Episode 9: The warehouse2012-04-11T10:49:45+00:002012-04-11T09:36:33+00:00As a result some of embarrassing mistakes in deliveries, Tip Top Trading's big boss in America has ordered a re-check of every order this month. English at Work: 11 April 2012tag:www.bbc.co.uk,2012-04-04:1653554116535541Episode 8: Room 3012012-04-04T15:01:35+00:002012-04-04T14:14:57+00:00After Tom’s embarrassing mess-up of orders and visits from angry clients, the boss is not pleased. He calls Tom and Anna into Room 301 – the place where difficult conversations take place. English at Work: 4 April 2012tag:www.bbc.co.uk,2012-03-28:1640369316403693Episode 7: Mr Lime's grapefruits2012-03-28T16:49:10+00:002012-03-28T16:27:28+00:00Mr Lime is not happy. He ordered grapefruit from Tip Top Trading, but he got pineapples. Anna has to apologise and sort everything out. How embarrassing! English at Work: 28 March 2012tag:www.bbc.co.uk,2012-03-21:1627603716276037Episode 6: Double-booked2012-03-21T19:36:08+00:002012-03-21T19:25:54+00:00Everything is going wrong for Tom in the offices of Tip Top Trading. English at Work: 21 March 2012tag:www.bbc.co.uk,2012-03-15:1615151416151514Episode 4: Doing lunch2012-03-15T12:51:20+00:002012-03-15T12:32:23+00:00Anna is desperate to impress her new colleagues, but she ends up making an embarrassing mistake. English at Work: 07 March 2012tag:www.bbc.co.uk,2012-03-07:1600096016000960Episode 5: The Queen of Sheba2012-03-07T17:05:58+00:002012-03-07T16:26:55+00:00This week, Anna manages to upset Denise. Are they destined to become enemies? English at Work: 14 March 2012tag:www.bbc.co.uk,2012-02-29:1586464415864644Episode 3: The crisis2012-02-29T15:32:47+00:002012-02-29T12:55:03+00:00Denise is having a crisis! Will Anna be able to help resolve it? English at Work: 29 February 2012tag:www.bbc.co.uk,2012-02-22:1573635915736359Episode 2: The Interruption2012-02-22T16:38:44+00:002012-02-22T16:14:49+00:00Oh no! Anna's interview has been interrupted, just as she started to do really well!tag:www.bbc.co.uk,2012-02-15:1559525715595257Episode 1: The Interview2012-02-15T10:19:37+00:002012-02-15T09:48:09+00:00Anna is desperate to do well in her interview for a sales job at Tip Top Trading.tag:www.bbc.co.uk,2012-02-08:1547822815478228Introduction2012-02-10T18:37:38+00:002012-02-08T18:45:04+00:00Meet Anna, Tom, Paul and Denise - the characters in our new series about business communication, English at Work.