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24 September 2014

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You are in: Beds Herts and Bucks > Local Radio > The JVS Show > No cold calling

Door knocker

Door knocker

No cold calling

It's becoming a problem across Beds, Herts and Bucks so BBC Three Counties Radio offers advice and local contacts to counteract 'cold calling'.

What should you do when traders call to your door offering services such as block paving, laying a new drive, roofing, guttering and fascias?

1. SAY NO!

2. In the event that they start carrying out work on your property without your express permission, then ask them to stop. They are causing malicious damage to your property and this is a criminal not a civil offence. If they don’t stop, call the Police on 999.

3. If you are unable to get rid of the trader at your door and you feel too embarrassed to ask him to leave, tell him that the property belongs to someone else, perhaps another family member who needs to be consulted or maybe your ‘landlord’.

4. Never pay for any work in cash on the day. Legitimate traders will be happy to receive payment by cheque in due course. With cash, remember you have little or no comeback when things go wrong.

No Cold Callers Campaign

Download your sign

5. Remember that ‘Warranties’ are often of little use when your ‘tradesman’ is someone who leaves the area as soon as the job is done.

6. However plausible the trader appears to be, do check them out. Call the office land line, confirm the credentials with your local trading standards office.

Cold Calling

Just say "NO!"

7. If you do need to have work carried out on your property you should choose the contractor yourself. Personal recommendation from those you trust is often a good way to find a reliable trader. Contact your local Trading Standards office; they may have a list of approved contractors.

Use the following link to download a sign to display by your front door and if the ‘Cold Calling’ Traders can’t read it, you could always read it for them, especially the word NO!

last updated: 02/04/2008 at 15:08
created: 29/11/2004

Have Your Say

The BBC reserves the right to edit comments submitted.

Chris Watson
Yesterday I tried to spend the morning in my front garden weeding and generally tidying up, I live on a fairly quiet road , its really only a road to cut through one estate to another. However, I had only been outside for about half an hour when I had the first of my encounters with a sales rep pushing double glazing. I told him NO!! but he tried to persist until I asked him if he was blind. As my windows are all UPVC. Next, came a NPower rep, closely followed by a cladding rep. In just over an hour I gave up in my garden, I might just as well gone out to do some shopping in town. I have a sticker on my door, saying "I do not buy". I use to get an average of 3 phone calls a week from cold calling. Everytime I just put the phone down. Now I do not answer my phone anymore unless the answer phone is on and I hear who it is calling first.

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